Gambling should be entertainment — not a burden. At sbb88, we provide the tools, information, and support you need to ensure your gaming experience remains enjoyable, controlled, and safe.
Responsible gaming is an approach that ensures gambling remains enjoyable entertainment without causing harm to yourself or your loved ones. At sbb88, we believe every member deserves a positive playing experience — and that is only possible when done mindfully, in control, and within healthy boundaries.
Many people do not realise that problem gambling can creep up gradually. What starts as a casual weekend activity can turn into a hard-to-control habit without proper awareness and control mechanisms. That is why sbb88 has built a comprehensive responsible gaming framework — not merely to meet regulatory requirements, but because we genuinely care about the wellbeing of every one of our members.
The sbb88 platform comes equipped with a range of self-control tools that you can activate at any time directly from your account. From setting daily deposit limits, weekly loss limits, and session time limits, to the option of suspending your own account — all designed to give you full control over how you play.
Most importantly, we train our customer support team to identify early signs of problem gambling and offer assistance in a compassionate, non-judgmental way. We will not judge you — we simply want to help.
All these tools are available free of charge in your account. No fees, no interrogation — just full control at your fingertips.
Set daily, weekly, or monthly deposit limits based on what you can afford. Once a limit is reached, the system will automatically block any additional deposits until the limit period resets. Limits can be reduced immediately, but increases require a 7-day waiting period to protect you from impulsive decisions.
Don't want your losses to exceed a certain amount within a given period? Activate a loss limit. Once your cumulative losses reach the set limit, the platform will automatically block your gaming session for the selected period — ensuring you don't continue playing under unfavourable conditions.
Set how many hours per day or per week you want to play. sbb88 will send a reminder when your time limit is nearly reached, and automatically end your session when the limit is hit. This helps you maintain a healthy balance between entertainment and daily life.
Need a short break? Choose a self-exclusion cool-off period ranging from 24 hours to 6 weeks. During this time, your account will be blocked from all wagering activity. This option is ideal when you feel you need a brief pause without permanently closing your account.
Self-exclusion is a more serious step — you can apply to be blocked from the sbb88 platform for 6 months, 1 year, 3 years, or permanently. During this period, we will not send you any promotions and will not allow new accounts to be opened.
Track your full betting history, deposits, withdrawals, and play time in detail within your account. With clear data at your fingertips, you can make more informed decisions about your playing habits and spot any concerning pattern changes before they become a problem.
Activating self-control tools at sbb88 is simple and can be done on your own in under 2 minutes directly from your account — no need to contact customer support first.
Use your login credentials to access your sbb88 account as usual via the website or mobile app.
Click on your profile icon at the top right corner, then select "Account Settings" or "Responsible Gaming Controls".
Select the control tool you want to activate — deposit limit, loss limit, time limit, cool-off, or self-exclusion. Each tool comes with a brief description.
Enter your preferred limit value or duration. The system will display your current limits for reference before you make any changes.
Click the "Activate" button and your limit will take effect immediately. You will receive a confirmation email as a record.
The following table summarises all self-control tools available at sbb88 and their key features:
| Control Tools | Duration | Status |
|---|---|---|
| Daily Deposit Limit | 24 hours rolling | Available |
| Weekly Deposit Limit | 7 days rolling | Available |
| Loss Limit | Daily / Weekly | Available |
| Play Time Limit | Per session / Daily | Available |
| Cool-Off | 24 hours – 6 weeks | Available |
| Self-Exclusion | 6 months – Permanent | Available |
| Full Activity History | Up to 12 months | Available |
Problem gambling rarely happens overnight. It develops gradually. Recognising the early signs is the first step to getting help before the situation worsens.
Answer the questions below honestly. They are for your personal use only and will not be shared with anyone. The purpose is to help you assess your own relationship with gambling.
Beyond the in-platform self-control tools, there are professional organisations that can provide further support confidentially and without judgment.
Our support team is available 24/7 via live chat to help you activate control tools or simply to listen to your concerns.
A licensed counsellor can help you understand the root causes of problem gambling habits and build an effective, sustainable recovery strategy.
Share your experiences with others who have gone through similar situations in a safe, confidential, and non-judgmental environment.
There are various reading materials, self-help guides, and online assessment tools available to help you understand and address problem gambling.